delivery

HOW?

  • Add your card to cart

  • Add your message to the Write & Send box

  • Select Write & Send option in Shipping

  • Go to checkout

  • Add the recipient as shipping address

  • Enter your details and billing address

  • Pay for card and shipping

  • COMPLETE!

  • We'll do the rest; handwrite the message and post the card by 1st Class Royal Mail.

CLICK & COLLECT

If selected, we will email you once your order is ready for collection. We include details of pick-up location and opening hours.

HAND DELIVERY

 

We are able to offer free hand delivery to an address in the WR14 and parts of the WR13 postcodes of the UK; regardless of the amount spent.. The website determines automatically if you can have free delivery and the option is provided to you in the list of shipping dropdown box options.

 

We aim to dispatch your goods from our shop within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we delivered the item.

 

STANDARD DELIVERY


Where our standard delivery service (Royal Mail 2nd Class delivery) has been selected we aim to dispatch your goods from our shop within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 7-10 working days from the moment you place your order.

Delivery costs are:

  • £0.95 per single card

  • £1.95 per multipack

  • £2.95 per journal

  • FREE delivery automatically applied when you spend £15 or more

COVID-19 UPDATE Given the current pressures on the Royal Mail infrastructure due to the COVID-19 pandemic, there may be unexpected delays in your order getting to you. Where possible, we will deliver by hand but our general advice is to plan ahead, especially if you have any particular deadlines.

All product prices quoted are inclusive of VAT. VAT receipts for UK deliveries can be requested from hello@austinandco.shop

 

Please note that we can't accept orders billed to or addressed to PO Boxes.

TRACKING YOUR ORDER


Your order will be sent out via Royal Mail 2nd Class mail. Order tracking is not available on standard Royal Mail deliveries, so please allow the full 3 working days for your delivery to arrive after you have received your order dispatch confirmation email. However, customers registered with austinandco.shop can check the delivery status of recent orders online. Click my account to view your recent orders.

INTERNATIONAL DELIVERY

We currently only deliver to the UK. International delivery will be available soon.

 
 

AUSTIN & CO

Address

37 Worcester Road

Malvern WR14 4RB

United Kingdom

Tel: 07956 080473

Email: hello@austinandco.shop

Opening Hours

Monday to Saturday

10am - 5pm

Sunday

Closed

Bank Holidays

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© 2020 by Austin & Co