CLICK & COLLECT
If selected, we will email you once your order is ready for collection. We include details of pick-up location and opening hours.
We are able to offer free hand delivery to an address in the WR14 postcode area of the UK. We aim to dispatch your goods from our shop within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we delivered the item.
Where our standard delivery service has been selected we aim to dispatch your goods from our shop within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 7-10 working days from the moment you place your order.
COVID-19 UPDATE Given the current pressures on the Royal Mail infrastructure due to the COVID-19 pandemic, there may be unexpected delays in your order getting to you. Where possible, we will deliver by hand but our general advice is to plan ahead, especially if you have any particular deadlines.
We currently offer free delivery on all orders.
All product prices quoted are inclusive of VAT. VAT receipts for UK deliveries can be requested from
Please note that we can't accept orders billed to or addressed to PO Boxes.
TRACKING YOUR ORDER
Your order will be sent out via Royal Mail. Order tracking is not available on standard Royal Mail deliveries, so please allow the full 3 working days for your delivery to arrive after you have received your order dispatch confirmation email. However, customers registered with austinandco.shop can check the delivery status of recent orders online. Click my account to view your recent orders.
We currently only deliver to the UK. International delivery will be available soon.